At Witt’s Widgets LLC, we take pride in delivering high-quality products designed to meet your expectations. Your satisfaction is important to us, and we are committed to ensuring a reliable and fair process for addressing any issues related to product quality.
1. No Returns or Refunds Due to the nature of our products, Witt’s Widgets LLC does not accept returns or issue refunds for any reason other than verified manufacturing defects. All sales are final.
2. Manufacturing Defect Guarantee If you receive a product that is damaged or exhibits a manufacturing defect, we will replace it free of charge. To qualify for a replacement:
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You must notify us within 30 calendar days of the delivery date.
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You must provide proof of purchase.
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You must submit clear photographic evidence of the defect or damage.
Once your claim is reviewed and approved by our support team, we will promptly send a replacement unit to the original shipping address.
3. Non-Qualifying Issues The following scenarios are not covered under our replacement policy:
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Damage caused by misuse, neglect, or improper cleaning
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Wear and tear from regular use
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Products reported more than 30 days after delivery
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Minor cosmetic imperfections that do not affect functionality
4. How to Submit a Replacement Request To submit a request, please contact us at [insert email address] with the subject line “Replacement Request – Order #[Your Order Number]” and include:
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Your full name and order number
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Photos of the damaged or defective product
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A brief description of the issue
Our team will respond within 2–3 business days with next steps.
5. Shipping Costs for Replacements If your claim is approved, we will cover all standard shipping costs for the replacement item. Expedited shipping is available at an additional cost.
6. Contact If you have questions about this policy, please contact us via our website or email us at [insert email address].
Witt’s Widgets LLC reserves the right to update or revise this policy at